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FAQs


How Can We Help You Today?

Where can I get original Mouka products?

You can get original Mouka products from any of our accredited distributors nationwide and our Sleep Galleries.

Can I buy Mouka products online?

Our E-commerce platform is currently being worked on and will be up soon. Until then, you can buy Mouka products from any of our accredited dealers and distributors nationwide. You can also visit your nearest Mouka Sleep Gallery to get our wide range of products.

How do I become a Mouka distributor?

You can become a Mouka distributor by calling our customer service centre (09087201966, 09087201967) for enquiries. You can also visit our head office in Lagos or any of our offices in Benin and Kaduna to get information on how to become an accredited Mouka distributor.

How does the density of a foam affect my choice of mattress?

Mattresses come in different densities to support different weights. The higher the mattress density, the higher the weight it can support.

How do I identify an original Mouka mattress?

All Mouka mattresses come with branded authentication labels and edge tapes, sewn very neatly on the mattresses.

What is the difference between a hard and soft mattress?

The difference is in the feel or the texture. Hard and soft preferences vary with individuals. For hard foams, when you apply pressure on the surface, there is more resistance. 

What are the major factors to consider when shopping for a new mattress?

You need to consider the following:

  • Your body weight.
  • Required support/degree of comfort required.
  • Size of your bed frame.
  • No of sleepers/users.
  • Medical recommendations, if any.

What is the best mattress for kids?

The Mouka Dreamtime mattress is the right mattress for kids; it is breathable, comes in attractive bed covers and is water-resistant.

When do I need an orthopaedic mattress?

Once you are approaching your early forties, or you regularly have back aches, joint pains and so on. Our range of orthopaedic mattresses help repair, support and straighten your spine as you get older. 

Do you sell unbranded foam products?

Yes, we supply foam blocks of different densities and dimensions to trade customers.

How do I know the right mattress size to buy?

You can choose the right mattress size based on your comfort preference, bed size, no of sleepers/users and body weight. 

What is the lifespan of a mattress and how often do I need to replace it?

The average lifespan of a mattress is 6 to 8 years. However, this can be influenced by many factors, some of which include but are not limited to; the weight of the user, a proper foundation or bed frame, environmental conditions and many more.  Ultimately, if your mattress begins to sag or is worn and lumpy and you are not having quality sleep on the mattress, it is a pointer that it needs to be replaced.

How does my choice of mattress affect the quality of my sleep?

The right mattress should support you and make you comfortable enough to allow you sleep in one position all night, without tossing and turning. If you experience joint or back aches when you wake up, you do not have the right mattress.

How much sleep do I need?

Averagely, you need 7-8 hours of sleep every night, but it differs for every person. Some people may need as much as 10 hours a night and others need much less.

How do I know if I have a sleeping disorder and how do I correct it?

If you have excessive daytime sleepiness, irregular breathing and increased movement during sleep or difficulty falling asleep, then you need to see a doctor.

How does rotating my mattress affect its durability and how often should it be done?

Rotating your mattress helps to increase the lifespan and as such, should be flipped once in 2 weeks for the first three months and once every 2 months thereafter. The first time, turn it over so the top surface is now resting on the foundation, consequently, just spin the mattress from head to toe, leaving the same surface in contact with the foundation. Alternate these two procedures every two months and you can expect a long life from your mattress.

How much is the Mouka Orthopaedic mattress?

The prices of our mattresses may vary from retailer to retailer.

Where can I get the Mouka mattress in Abuja?

Please visit the store locator here to find the Mouka retailer/distributor closest to you. 

How do I swap a mattress, if I got the wrong type?

Kindly contact the retailer/distributor you bought the mattress from and you can swap the mattress at your own convenience.